Message On Hold

Don't Frustrate Your Customers.

Get A Message-On-Hold System From Bagwell Marketing

In an ideal situation, you would never place a person who calls your business on hold -- especially for a long period of time.

However, there are simply times when you must do so, perhaps because you need to find additional information or you have to transfer them to another person.

Woman on Telephone

Provide Information While Callers Are "On Hold."

Wouldn't it be nice to offer information of value to the person who is waiting? Or to thank them for holding? Now you can -- with our message-on-hold program.

Our message-on-hold program is a professionally-produced program that includes both the script and production along with a digital device to implement the program. You can customize the script for an individual business to include:

marketing iconInformation on products or services
marketing iconDirections to your location
marketing iconSpecial pricing or seasonal products
marketing iconAnswers to Frequently Asked Questions
marketing iconA "Thank you for holding" message

Our message on hold equipment works on most business phone systems.

If you can currently play the radio through your phone system, our equipment will work with your system. If you are in doubt, look for a jack on your phone equipment labeled "MOH" or "Music."Digital Message On Hold Units

The equipment is basically "plug and play," and installation is easy. You can change messages as often as you like. Just insert the flash drive with the new message in the unit, and it is converted to a digital message.

With the new message on hold system, your message can run any length.

Our equipment is guaranteed by the manufacturer for one year.

This is not a voice mail system. Callers hear the message only when they are placed "on hold."

You May Not Need Additional Hardware

If you have a Voice-Over IP System you may not need equipment. Many allow you to upload your message easily and as a part of the phone system.  If that is the case, all you need is the message.

We can produce your message as often as needed.

For more information on our Message On Hold products call 1-866-281-8830, or to place an order, contact us.

Listen to A Samples of our  Message On Hold below


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We handle both business-to-business and business-to-consumer advertising across a wide range of fields with an emphasis on multi-location businesses. From broadcast advertising to print or digital we offer a complete range of services.  Find out more.

Public Relations

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Twenty years ago, Public Relations was all about getting a news release out to the local newspaper, distributing an employee newsletter internally, or sending a newsletter. Today it's much more. Discover the possibilities of PR.  Find out more here.


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When we talk about our role as "your marketing partner®," we mean that you have a one-stop resource for virtually everything that relates to advertising, public relations, and marketing. Get a  coordinated effort for your business here.

Promotional Products

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We have thousands of items that you can put your name, logo or message on to promote your brand. From items to help to keep you and your employees safe during the COVID-19 Crisis to traditional items such as key chains and coffee cups. Find more here.

Questions about getting started? Contact Us for a custom quote on your marketing.

Bagwell Marketing is a full-service Advertising, Marketing and Public Relations Agency serving the entire United States: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington,West Virginia, Wisconsin, Wyoming and Washington, D.C.